Returns and Refunds Policy
Thank you for shopping at Tennessee Saddlery. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned within 7 days of the original purchase of the product for a $50 re-stocking fee for incorrect or non-fitting saddles. A new product may be exchanged for another product or returned for a refund. Note: for defective products or products damaged in transit, please contact is immediately.
To be eligible for a return, please make sure that:
- The product was purchased in the last 7 days
- The product is in its original packaging
- The product isn’t used or damaged
- You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
- By phone number: 8143352590
- By email: tnsaddlery@gmail.com
Send the product with its original packing and the receipt or proof of purchase, to:
Tennessee Saddlery
154 Montmorenci Road
Ridgway, PA 15853
Shipping charges
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Tennessee Saddlery.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By phone number: 8143352590
- By email: tnsaddlery@gmail.com
